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MEMBER SERVICES: CONTACTPOINT
ContactPoint is the world leader in marketing and sales optimitics. Their new product, LogMyCalls, provides inexpensive tools for businesses seeking to optimize marketing and sales performance. These tools—phone call tracking, call recording and call performance scoring—allow businesses to determine which advertising methods are effective and improve their ability to secure business over the phone. ContactPoint is on a mission to unleash the extraordinary power in every customer contact.

In addition, ContactPoint provides WDDA members a free customer service and sales call evaluation through a mystery shopping offer. ContactPoint provides the tools to increase sales from every inbound or outbound customer call. See how your locations rate and calculate the opportunities to improve sales with this free WDDA offer, Rate My Shop. This offer is available in conjunction with the NGA:

  • Gain insight into how your customers perceive your business.
  • Find out where money is being lost.
  • Hear what your customers are hearing.
  • Receive a valuable tool for training.
  • Discover problems before your customers do.
  • Learn how to convert more phone calls into sales.

WDDA Members also receive discounts on ContactPoint tools that increase sales:

  • Sales and Service Training
  • Call Recording or Secret Shopping for Monitoring Progress
  • Sales Coaching
  • Analysis & Reporting on Progress

Contact Jimmy Lea, sales@contactpoint.com, 866-468-0900. For more information about LogMyCalls, visit www.LogMyCalls.com or call 866-811-8880.